Summary: Knowing what your customer wants and needs is the number one factor to excellent customer service. Only by improving one's customer service can your business develop. Customer Service PowerPoint Presentation Content slides include topics such as: understanding the basics of effective customer service, knowing customer wants and expectations, the 4 steps to super service, 10+ slides on what to say and addressing excuses, 10+ slides on implementing a program and examining behaviors, 7 practical steps to customer service, slides on performance standards and quality, looking to the future, Q& A's, 5 slides on increasing customer satisfaction, the top ten customer complaints, the five most common customer requests, 4 steps to super service, how to's and more. Slides can easily be tailored to your specific needs, use them with an LCD projector, make handouts, and/or create overheads. Each slide includes slide transitions, clipart and animation. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Customer Service Powerpoint Presentation - New
Product above is available with a participant handout that helps guide participants to actively follow your presentation. These participant handouts are identical to the PowerPoint Presentation Content except that the content has been eliminated. Never simply show your presentation, but allow participants to write while listening to you thus fostering greater retention and interest. Our PowerPoint Participant handouts saves any presentor valuable time having to prepare the handout themselves. Facilitators are also encouraged to print out the PowerPoint Presentation Content after the presentation for each participant to have their individual notes and the complete content for reference. The Customer Service PowerPoint Presentation Content Participant Handout can be purchased separately for $9.95. Click to purchase.
0514 Framework For Customer Service Powerpoint Presentation
Find out tips to improve your customer service ratings